The Challenge

For one of London's premier theatre equipment hire companies, "break a leg" was becoming a literal risk. Servicing the demanding schedule of London's West End from three separate out-of-town warehouses created a logistical nightmare.

With thousands of items from lighting fixtures to cartons of prop items constantly moving between storage and stages, the company needs clear, real-time visibility. Furthermore, ensuring electrical safety compliance (PAT testing) for every item is important.

The Solution: Multi-Location Visibility

By deploying QR Inventory, the company transformed their three warehouses into a unified, searchable inventory network.

• Unified Warehouse View: Warehouse managers can now instantly see stock levels across all three locations in real-time. No more calling around to find a specific lighting console.
• Automated Compliance: Electrical safety certificates (PAT) are linked to each item's unique QR code. A quick scan confirms the item is safe and tested before it's loaded onto the truck.

Critical Success Factor: Speed

The theatre industry operates on tight deadlines. Load-ins and load-outs happen overnight.

With QR Inventory, the "returns" process became 70% faster. Instead of manually checking serial numbers against printed lists, warehouse staff simply scan items as they come off the truck. The system immediately flags missing items or items returned to the wrong warehouse, allowing for immediate resolution before the production company settles the bill.

The Outcome